When you call BW Windows & Doors, a real live person always answers the phone. That’s important to us because we want to connect with you personally and thoroughly understand your problem so that we can then take the steps to ensure you understand the process to get your issues resolved.
We schedule a Project Manager for a site visit and strive to fit that appointment into your schedule as best as possible. Sometimes arrangements need to be made for access to the building, or people need to meet at specific times, or there may be time-sensitive conditions or inspections to satisfy. We can do that. If you need someone right away, we can usually accommodate you within 24 hours. Need to reschedule? No worries, we understand that life happens and will adapt for that too.
An email is sent out to confirm your appointment, which includes a bio, picture, and contact information of your assigned Project Manager.
Our Project Managers will then arrive on time or will call you if they are delayed.
You can expect a professional to arrive, dressed appropriately and ready to greet you with a friendly smile. He can assess your window and door requirements, discuss options with you, and take proper measurements. The Project Manager will prepare a detailed quote within 24-48 hours of the site visit.
The contact information of your Project Manager is included in any communication. You have direct access to discuss issues and the progression of your project.
You have choices. You decide who you want in your home. You choose the right contractor who provides quick, professional, expert, and friendly service. Choose BW Windows & Doors.
Call us for all your window and door replacement projects at 403-235-5400.
